Support for carers

If you look after someone, please tell us. We may be able to make things easier for you.

Caring should not come at the cost of your own health. Tell us how your caring role is affecting you, and what support you need.

What we can offer carers

phone appointments, if you cannot leave the person you care for or bring them with you
flexibility or priority on appointment times, where we can
somewhere for the person you care for to wait, so you can have your appointment in private
ordering prescriptions by phone, where we can
an annual health check and a flu jab
information about local carers services, which may arrange transport or sitting services so you can come to the surgery
information about your right to a carer’s assessment of your own needs
a conversation about what you would like us to do if the person you care for has a medical emergency

we will respect your privacy, and have personal conversations somewhere private
we will listen to what you tell us about your caring role and the needs of the person you care for
if they agree to us sharing it, we will tell you about the condition and needs of the person you care for
that includes the effects of their medicine
we will give you general information about health conditions if we do not have their consent to share their own information
we will talk to patients about the benefits of sharing information with someone who cares for them

We will not assume how much care you want to take on.

Contact us if you have any questions about our support for carers. We will treat the conversation in the strictest confidence.

Carers’ Resource supports unpaid carers.

You may also be able to get proxy access to the record of the person you care for. See accessing someone else’s information.